SHIPPING HEAT SENSITIVE PRODUCTS
While exposure to high temperatures (72°F and above) affects all food products to some degree, most candy is relatively stable.
Still, some types of candy can melt, including chocolate, caramels, marshmallows, and gelatin-based gummies. We can't guarantee that heat-sensitive candies will arrive in perfect shape - we wish we could control the weather! - but there are steps you can take to reduce the risk if the temperatures outside exceed 72°F.
If you are less concerned about everything being perfect there are more options. We don't want to force expedited shipping or cooled shipping on you if you don't really need or want it. You may select the regular Economy shipping option without additional cooled shipping at your own risk.
Below you will see our heat sensitivity symbol. This symbol is in the item description of each item in our shop. You may use this as a guideline to chose the appropriate shipping option for your order.
HEAT SENSITIVITY „LOW“
Products with this symbol are generally not bothered by higher temperatures during the summer month. You can order these items without concern and without extra precautions.
HEAT SENSITIVITY „MEDIUM“
Products with this symbol are moderately sensitive to higher temperatures (77°F+). Please consider the cooled shipping option or priority shipping in the summer month to minimize exposure during transit.
HEAT SENSITIVITY „HIGH“
Products with this symbol are extremely heat sensitive and can be damaged if temperatures exceed 68°F. Please use the cooled shipping option in combination with priority shipping during the summer month to minimize exposure during transit.