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Order Hotline Mo-Fri 9am-6pm
916-760-8579
RUF Gelierfix 3 to 1
RUF Gelierfix 3 to 1
instead $ 4.00 only $ 3.80
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Just click here to go to our new blog German Food Blog

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Shipping & Returns

General shipping times: FedEx Express Economy: 3-5 business days to the US, Canada and European countries!

Please note: If you are living in the USA your import free amount is $200. As a private person you can order products for up to $200 without paying any duties and/or taxes for your order! If you reside in a different country, please inform yourself about customs, duties and the free amount before placing an order! 

Currently we are shipping to the following countries: Australia, Brazil, Canada, Chile, China, Colombia, Cuba, Japan, Mexico, New Zealand, Phillippines, Russian Federation, South Africa, Thailand, United Arab Emirates and the USA. More countries are planned, but we do not know an exact date at the moment. Future shipping to other countries will also depend on demand for such service.

We ship directly from Germany.

Incidental expenses such as taxes and duties are paid by the receiver of the package – Please order only  if you agree with these terms.

You will receive a receipt for every order.  

If you are unsatisfied with your order, you may return it within 14 days after receipt. The shipping costs for return items are paid by the customers. Please note that we only will take back articles that are unopended and in their original package. We can also only take back articles that have not reached their expiration date.

If there is any damage to the articles you received, please document this with photos. Please go to the nearest post or FedEx office and declare the damage with this photos.

We charge no packaging and handling fees. Please note that the dollar price for shipping depends on the actual exchange rate. The correct shipping charge is showed in the checkout process at the end of the order process. 

FedEx Economy shipping USA & Canada:

weight in kg
weight in lb
Price in USD
2 4.4 $21.65
3 6.6 $24.13
4 8.8 $26.24
5 11.0 $28.26
6 13.2 $30.18
7 15.4 $31.99
8 17.6 $33.79
9 19.8 $35.60
10 22.1 $37.42
11 24.3 $49.60
12 26.5 $52.70
13 - 15 28.7 - 33.1 $55.80
16 - 20
35.3 - 44.1
$60.00

DHL shipping rates for packages worldwide:

up to 5kg (11lb) DHL insured package

Lieferzeit ca. 10-14 Werktage

69.75 $

bis 10kg (22lb) DHL insured package

Lieferzeit ca. 10-14 Werktage

93.00 $

bis 20kg (44lb) DHL insured package

Lieferzeit ca. 10-14 Werktage

139.50 $

If you have further questions about this topic, please feel free to contact us by using our Live-Support on the right side!


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